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Managing Operational Risk - Practical Approaches for Financial Services

Dates available on application
London, UK.
Training & Workshops, Compliance, Risk, Regulation
Audit, Tax & Accountancy, Banking, Clearing Houses, Outsourcing, Consumer Credit, Energy Market Participants, Gaming, General Insurance, Life Assurance, Mortgage & Home Finance, Pensions, Securities & Investment, Wealth Management

If you are interested in booking this course, or if you have any questions, please call call us on 01908 488170.


Course Outline & Objectives

Putting in place an effective operational risk framework, and getting buy-in for it throughout the business, is critical to a financial services organisation’s success and survival and to its relations with regulators. But operational risk is different in its nature and scope from other types of risk and, with that in mind, this focused two day course will examine the operational risk toolkit and offer a practical approach to implementing a successful operational risk management programme.

  1. What are the key elements of a successful operational risk framework?
  2. How do you prioritise your efforts?
  3. How do you get senior management's attention?
  4. How do you win hearts and minds and handle the people issues fundamental to excellent operational risk management?

Come and find the answers to these questions and much more in a supportive workshop environment.

By the end of this course you will be able to:

  • Understand how operational risk management fits in with strategy and objectives
  • Propose a governance structure which will effectively manage operational risk in your firm
  • Achieve buy-in from management and staff and facilitate cultural change
  • Develop your own operational risk management framework
  • Produce operational risk policy documents
  • Define and set your operational risk appetite
  • Create an appropriate risk and control assessment approach
  • Implement effective loss data capture
  • Establish risk indicators which have real value
  • Design an appropriate scenario approach
  • Prepare an effective reporting pack for the Board

Who will benefit

This course is designed for those relatively new to operational risk management, line and departmental managers and non risk specialists with responsibility for operational risk, more experienced risk managers who are new to operational risk and Compliance and Audit specialists wishing to develop their understanding of operational risk management.

Training Approach

This workshop uses a combination of trainer input, syndicate work and case studies. Group size is kept to a maximum of 16 to facilitate sharing of experience amongst the delegates.

Course Leader: John Thirlwell

John Thirlwell is well known internationally as a speaker, writer and workshop leader on operational risk and on risk management and governance. He is co-author, with Tony Blunden, of Mastering Operational Risk, the second edition of which was published by Financial Times Pearson Education in October 2013. John was a Director of the British Bankers’ Association, where he was heavily involved in negotiating the current operational risk regulatory framework for banks and founded and chaired the BBA’s Global Operational Loss Database. He has spent 15 years on the boards of a number of banking and insurance companies as both an executive and non-executive director. He has also been chairman of the UK Financial Services and Insurance Committee of the International Chamber of Commerce and sat on advisory groups on risk and operational risk for the Bank of England, Financial Services Authority, Financial Services Skills Council, Chartered Institute of Securities and Investment and Lloyd’s Market Association. John graduated from the University of Oxford and is a Director and Fellow of the Institute of Operational Risk and a Fellow of the Chartered Institute of Bankers. 

Course Programme:

12 Hours
Corporate Training Partnerships
499 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH

Tel: +44 (0) 1908 488170
Contact: Suzanne Ash