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Introduction to Managing Operational Risk in Financial Services

Dates available on application
London, UK.
Training & Workshops, Compliance, Risk, Regulation
Banking, Consumer Credit, General Insurance, Investor Relations, Legal, Life Assurance, Mortgage & Home Finance, Pensions, Securities & Investment, Wealth Management

If you are interested in booking this course, or if you have any questions, please call call us on 01908 488170


Course Outline & Objectives

This focused one day course is designed to equip financial services professionals with an understanding of the essential basic principles and approaches to operational risk management and how they can be applied in the day to day business environment. 

Attending his course will help you to: 

  • Know what the regulator expects from operational risk management in your firm
  • Effectively identify and assess risks, including emerging, inherent and residual risks
  • Examine the use and application of controls and indicators
  • Practise a sample Risk and Control Self Assessment
  • Understand the relationship between operational risk and capital requirements
  • Define operational risk appetite in your business
  • Take away effective techniques for analysing, understanding and reporting risk MI, and prepare a risk MI pack


Who will benefit?

This course will be of value to anyone who has recently assumed operational risk management or monitoring responsibilities or seeking a refresher of the fundamental principles and approaches. 

Course Leader: Eithne McManus

Eithne has over 20 years’ experience in the financial services industry, in a variety of risk and financial management roles, and is now a consultant specialising in risk and capital management, particularly in relation to outsourcing. A qualified actuary, Eithne spent much of her career with City of Westminster Assurance, the UK arm of Irish Life and Permanent, where she was Chief Financial Officer before becoming Chief Executive. After the sale of CWA to Chesnara, Eithne assumed responsibility for risk management and capital assessment within the Chesnara group as a whole, before leaving in 2007 to establish her own consultancy company. 

Training approach 

This workshop uses a combination of trainer input, interactive syndicate work and case studies. Group size is kept to a maximum of 16 to ensure the quality of learning and facilitate sharing of experience among the trainer and delegates.


Price available upon application
6 Hours
Corporate Training Partnerships
499 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH

Tel: +44 (0) 1908 488170
Contact: Suzanne Ash